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Paid Support - Quality Assured!
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We are here to help!
Invision-Graphics has 12 years experience, working with many content management systems. We provide many custom services including complete installs, upgrades and custom theme design. We take pride in our work and provide continued support long after the work has been completed.
Like many users, you're new to the world of content management systems and their structures, and you may not know the difference between FTP, SSH, or even file permissions set up and chmod, then you might need our help.
Invision-Graphics will get you up and running in no time, and no one will ever know the difference that you didn't do it yourself! Save your self the headaches or the long hours sorting or configuring your system and get it done right the first time.
Invision-Graphics pricing structure is very flexible and reasonable, to view our list of paid support see below.
If you think that our prices are too high for such services, you may still ask your questions in the free support forums, however, paid support problems and other cliental take higher priority over the forum questions.
The paid support offered, will only be done by a staff member of Invision-Graphics Design Firm, we never outsource any projects or client request, all work is done in house and guaranteed.
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Our Guarantee
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We won't harm your system, or delete any files without your consent first, at all times. None of your sensitive information will ever be released or shared with anyone, this including all information provided to complete such task (User Name, Mailing Addresses, Passwords, FTP Accounts, etc), and once your problem is resolved, or all the work is completed, your information and all your records are deleted. Plus we guarantee all our work for 30 days, unconditional. Get it done right the first time and never have to worry about it again.
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Why Clients Choose Invision-Graphics!
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1. We are licensed establishment in Canada through the Revenue Canada Agency.
2. We have been providing this service for the last 9 years.
3. If something goes wrong, we'll still be here to fix it, unlike our competition.
4. You can check out our work and reputation from our clients.
5. We'll still be here when you want to upgrade or make changes.
6. Our reputation speaks for it self.
7. Professional and courteous, with the best interest of the client at all times.
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Payment Options
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We accept the following credit card payments:
AMEX, MASTERCARD, VISA, DISCOVER CARD, eCHECK.
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Invision-Graphics also accepts check or international money order. If you choose to send your payment by snail mail, it can take up to 5 to 10 business days, depending on your location. Get mailing address
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Services We Provide
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Payment
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All Payments are made in advance before work will commence and our made, directly to admin@invision-graphics.com at Paypal.com for providing the support to you. Invision-Graphics only accept PayPal for payments.
For work done by the hour, a minimum payment (of one hour's work) will need to be made before work can commence.
If work agreed on cannot be completed, then a full or partial refund will be made. Note that if you request a standard installation, and your host does not meet the minimum requirements, you may not receive any refund (at the discretion of Invision-Graphics).
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Payment By Mail
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If you choose to send your payment by snail mail, it can take up to 5 to 10 business days, depending on your location. Once payment has been received and cleared by our account's department you will be notified via email to arrange an appointment time for work to begin.
Mailing Address:
INVISION-GRAPHICS INC.
PO BOX 22121
BELLEVILLE, ONT
CANADA, K8N5V7
All payments should be made out to "Mr. Shawn DesRochers." Once payment has been mailed contact sales@invision-graphics.com and be sure to provide the name of the check holder, your full name like it appears on the check and a contact email address were you can be reached once it has cleared so its not to delay your project any further.
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Security
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If you e-mail us from another email account other then the one you used, you may not receive a reply, as the e-mail on record will be the only one we use to contact you at all times. This is to ensure complete client confidentiality and security of your information.
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Legal Agreement!
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Please note that by submitting a paid support request, you are entering into a contract with Invision-Graphics. If you decide that you do not require our services to be performed, you must notify us within 24 hours of submitting your request for our services.
Once the 24 hours have passed, you are now responsible for any fees for work done or completed. Upon completion of your request, all outstanding balance's are to be paid (excluding hourly work), within (2) days of completion.
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